Visitor
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1 Message
New overhead cable line
Hi, I would like to send a direct message in order to get a technician out to my house for the purpose of scheduling a new overhead bridal service line to my house.
Thank you.
Visitor
•
1 Message
Hi, I would like to send a direct message in order to get a technician out to my house for the purpose of scheduling a new overhead bridal service line to my house.
Thank you.
EG
Expert
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115.3K Messages
11 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJorge
Official Employee
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2.7K Messages
11 hours ago
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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