2 Messages
New install, speed not matching plan
Just had an install a few hours ago.
I plug directly into the modem and the speeds are 100up / 40 down.
Is there something I can do to have someone at comcast check my modem? The modem is a new S33v2 Arris Surfboard.
XfinityJorge
Official Employee
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1.5K Messages
29 days ago
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EG
Expert
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106K Messages
29 days ago
Which speed tier are you subscribed to ?
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