Network Timeouts/Packet Loss

There was a recent network outage at our home.  I believe there was an accident at a pole nearby.  Since then, I have been noticing intermittent internet connectivity issues - ping timeouts and packet loss - that are affecting my internet connectivity.  

I have used the chatbot and reset everything but the problem is still there.  

Here is a sample of a ping with a timeout:

64 bytes from 1.1.1.1: icmp_seq=20752 ttl=54 time=151.840 ms

64 bytes from 1.1.1.1: icmp_seq=20753 ttl=54 time=68.217 ms

64 bytes from 1.1.1.1: icmp_seq=20754 ttl=54 time=59.955 ms

64 bytes from 1.1.1.1: icmp_seq=20755 ttl=54 time=26.204 ms

Request timeout for icmp_seq 20756

Request timeout for icmp_seq 20757

Request timeout for icmp_seq 20758

64 bytes from 1.1.1.1: icmp_seq=20759 ttl=54 time=79.383 ms

64 bytes from 1.1.1.1: icmp_seq=20760 ttl=54 time=23.771 ms

64 bytes from 1.1.1.1: icmp_seq=20761 ttl=54 time=24.603 ms