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amishboy51
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Conversationalist

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20 Messages

Thursday, September 15th, 2022 12:12 AM

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Network signal strength/reception

I’ve been trying to add some smart devices but I’m (of course) having some difficulty. I originally thought the issue was the 5.0 ghz network (since it seems that all the devices require a 2.4 ghz network), but then I noticed the signal info in the upper right corner (see photo below).

I’m not sure if I’m using the right terminology, but it looks like the signal strength has 4 “waves” but only 1 or 2 “bars.” Is there something that I can do to increase the number of bars?

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2 years ago

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zip21222

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157 Messages

2 years ago

Maybe check your manual for exactly what those symbols indicate.

On my Samsung phone, the 'waves' are for the wifi signal which, at 4 waves, is pretty strong.

The 'bars' on my phone are for the cell signal which, at 1-2 bars, is on the weak side but usually workable.

(edited)

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amishboy51

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@zip21222​  Thanks, but I’m talking about network signal strength; this is a screenshot from my laptop.

I haven’t found any info from Apple about these symbols.

2 years ago

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amishboy51

Frequent Visitor

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20 Messages

Sorry for my error; this was a screenshot from my iPad, not my laptop.

2 years ago

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CCDaniel

Problem Solver

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606 Messages

Thank you for reaching out to us and providing a screenshot. There are many things that can impact the signal and therefore the strength of your Wi-Fi in your home. I have some great resources that can help you to get the best signal out of your existing equipment, they can be found at https://comca.st/3QJRp1S and https://comca.st/3QKHb1j;

I no longer work for Comcast.

2 years ago

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zip21222

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157 Messages

2 years ago

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CCEthan

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1.4K Messages

@zip21222. I would like to take a look at everything and see what we can do. Can you direct message your name and address? 

 

 

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5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

I no longer work for Comcast.

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2 years ago

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EG

Expert

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107.3K Messages

2 years ago

@XfinityEthan FWIW.

@zip21222 is not the original poster. It is @amishboy51 who is the poster here that has the problem..

(edited)

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