3 Messages
Netgear CM3000
If I replace my Arris S33v2 with Netgear CM3000, will I be able to achieve 200Mbps upload (My plan is 2000Mbps down and 200Mbps up). I live in Carol Stream, Illinois.
3 Messages
If I replace my Arris S33v2 with Netgear CM3000, will I be able to achieve 200Mbps upload (My plan is 2000Mbps down and 200Mbps up). I live in Carol Stream, Illinois.
XfinityArmand
Official Employee
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2.1K Messages
1 year ago
Hi there @user_ba47ex! Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum! We are so glad to hear from you and happy to take a look at things for you. Are you just having issues with your speeds? A device replacement may not always be the root cause of the issue. We are more than happy to take a closer look at your overall connectivity and see if this is something we can resolve on our end before replacing your hardware. Please feel free to shoot us a private message so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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EG
Expert
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110.1K Messages
1 year ago
The concern is not "Home Security Devices And Equipment" help related. Topic moved here to the proper help section for assistance.
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