Net getting anything near my paid for download speed

Hey there, @user_erb1q9! Thank you for taking the time to visit our Xfinity Community Forum, and for creating a post with your speed concerns. You've come to the right place! Our Digital Care Team is awesome to work with because we'll do everything we can to review and resolve issues as quickly as we can. First, have you recently reviewed these Connection Troubleshooting Tips? I have that to be a great place to start! Let us know what all you've tried so far, and if we need to take a closer look at your account, equipment, and/or service, we definitely can :)