Visitor

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1 Message

Sunday, July 20th, 2025

Need to see all my data usage for this month

I just got a notification that my data is almost all used and there’s 11 days left of the billing cycle. This is very unexpected and I need to see my data usage by day to find out why.

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Gold Problem Solver

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26.6K Messages

1 month ago

... I need to see my data usage by day ...

In the distant past employee "ComcastTeds" (now "@CCTeds") was able to provide daily data usage numbers upon request, but since his departure from the Forums several years ago no other employees have taken on the task. To get finer detail you'd have to visit the usage meter page at https://customer.xfinity.com/#/devices#usage or the Xfinity app frequently and keep your own record of the readings. Comcast/Xfinity isn't willing to do it for you.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

Official Employee

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2.5K Messages

1 month ago

 

user_9p6y3u Thanks for reaching out about your data usage concern, and I can understand the worry when that message comes in with so much time left in the month. If you are using our equipment the Xfinity app would provide the data usage details for you to use. Our Customer Security Assurance team as well can view usage that goes through our gateway, and you can reach them at 1 (888) 565-4329. If you need further assistance please let us know. 

 

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