1 Message
Need to extend wifi range
Hello,
I recently switched to Xfinity and I have the router/modem combo. The wifi seems to be hitting everything great except my home office computer. I was hoping to extend the range and see if that worked.
I have a google wifi router and a google nest mesh extender. Is it possible to use these? If so, how? I'm trying to just get the mesh up and running but it doesn't seem to want to connect.
XfinityArmand
Official Employee
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2.1K Messages
2 years ago
Hi there @user_ba8f5b! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum to voice your service concerns. No worries! You have reached out to the right team, and we are here to ensure your concerns are addressed. So that we can get started on this, please feel free to shoot us a private message detailing your issue. That way we can get to work on this for you.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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EG
Expert
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110.1K Messages
2 years ago
@user_ba8f5b @XfinityArmand
Please circle back here and post any possible solutions for the issue here in these open forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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