U

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1 Message

Thursday, May 26th, 2022 3:58 PM

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Need more Ethernet ports

I am in need of assistance expanding my LAN ports.  I have purchased 2

TP-Link TL-SG105 | 5 Port Gigabit Unmanaged Ethernet Network Switch, Ethernet Splitters.

Every time it causes interference (per the xfinity tech) on my line.  This causes a disruption to our outdoor signal and causes the interior internet to not connect with certain items.  Is there another way to expand the number of LAN ports?

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Accepted Solution

Problem Solver

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785 Messages

2 years ago

@user_2dcfb8 Thank you for reaching out and bringing this to our attention. I can understand how loosing connection can be very frustrating. We would love to look into this for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

 

To send a "Peer to peer" ("Private") message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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