Visitor

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2 Messages

Friday, July 31st, 2026 5:19 AM

My work VPN get limit for downloading large files

I've been dealing with this issue for a while now. I can connect to my work VPN, but any large file downloads get blocked, which is causing me significant trouble. This isn't a router issue, since it happens even when I connect directly via cable. It feels like Xfinity has a firewall on their end that's blocking downloads over my work VPN.

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Official Employee

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2.3K Messages

21 hours ago

Hey @user_24pmmj , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your downloads. I would be more than happy to offer my assistance looking into this further for you. Does this issue occur when you are not on VPN? Do you experience these problems with image and video files, or is it across all file types? 

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