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My wifi drops and nobody can help me
I have had this internet provider for almost 2 months and this entire time I've had constant wifi issues. For some reason I cant get the proper help to solve this issue. Any time I try to call in or use AI assistants it's the same runaround. They tell me "turn it on turn it off". "Is it working now? Good have a nice day". (BTW i dont understand why its so hard to get ahold of a real person instead of AI). I shouldn't have to restart my router multiple times a day. That includes factory resets when needed. I've had a technician come out and replace my coax cables. This did not solve the issue and they had the nerve to charge me for a service that did not aid me in any way. Im not sure what els to do at this point besides type up this complaint and find a new provider.


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