Visitor

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1 Message

Thursday, March 26th, 2026 12:19 AM

My system is only giving me ipv6 addressing and my network is not working

My system is only giving me ipv6 addressing and my network is not working. I work from home and this is not helping at all. Everything was working until a network outage recently.

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Official Employee

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3.9K Messages

17 hours ago

 Hey there, @user_hu18zu, thanks for reaching out through Xfinity Forums regarding your internet concerns. I understand how important it is to have a solid connection when you work from home. Have you tried power cycling your modem since the recent service interruption?

Gold Problem Solver

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27.2K Messages

4 hours ago

My system is only giving me ipv6 addressing ...

How did you determine that? 

Expert

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116.9K Messages

4 hours ago

Concern moved here to the Home Networking help section.

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