My speed dropped to less than dial up

user_7zzznn I’d be reaching out for help too in that situation. I mean, pulling 37.5 Mbps on dial-up that maxed out at 56 Kbps… my 1990s self would’ve thought that was lightning fast.

All jokes aside, that’s definitely not the experience you should be having on a 2 Gbps plan. Let’s take a closer look at your account and setup to make sure everything is provisioned correctly and see what might be causing the drop in speed. Please send us your full name and complete address via our DM. 

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