New Poster
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2 Messages
Moving my modem to a different room.
Since I can't get a hold of anyone at Xfinity (not even chat), I have to come here.
My modem is set up in the laundry room since it doesn't get too hot in there. It's been the ideal place for it until now. I have someone that is going to start working home and their work is requiring an ethernet connection. If I wanted to have an ethernet cable go from the router to the room she's going to be working in, it's going to have to be over 100 ft long. Instead of that, I was wondering if I could just simply move the modem to that room since it has a coaxial cable coming out of the wall. If I need to do some activation since it's going through a different cable, I am willing to do it. I just want some info from people that have done this since I can't get a hold of anyone at Xfinity (calls kick me to the main menu and chat outright refueses to connect me to someone) and it's really getting on my nerves.
EG
Expert
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112.9K Messages
5 years ago
Yes. You can move it. As long as that outlet is active and the signal there is adequate. Try it.
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user_6b17c4
Visitor
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1 Message
4 years ago
Hi,
I have Xfinity modem in 3rd floor in one room and a printer in my loft connected to wireless router. My Xfinity modem use to send signal to the wireless router and my printer and was working. Since I changed to new modem from Xfinity I lost that connection. I need to mention my modem was connected to the router wirelessly. How can i fix it again??
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