U

Visitor

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1 Message

Wednesday, June 23rd, 2021 11:34 PM

Closed

Help

Hi,

I have Xfinity modem in 3rd floor in one room and a printer in my loft connected to wireless router. My Xfinity modem use to send signal to the wireless router and my printer and was working. Since I changed to new modem from Xfinity I lost that connection.  I need to mention my modem was connected to the router wirelessly. How can i fix it again?? 

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This post was created from this comment on different post

Official Employee

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1.5K Messages

4 years ago

Hello, @user_6b17c4 happy Friday! I know how frustrating it can be to have issues with the connection. Are you getting an error message while trying to connect to the new modem? 

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