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1 Message
Wednesday, August 13th, 2025
Why won’t my WiFi work at new address
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Expert
113.9K Messages
2 months ago
Not much to go on there... Got more details ? Is the online light on the modem lit steadily ? Did you get the modem activated for service ?
(edited)
Official Employee
350 Messages
Hi @user_rmpgz2 ,Moving is hardly ever a fun time, and not having internet to wind down certainly does not help. Have you been able to get back up and running over the past couple of days?
EG
Expert
•
113.9K Messages
2 months ago
Not much to go on there... Got more details ? Is the online light on the modem lit steadily ? Did you get the modem activated for service ?
(edited)
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0
XfinityJustinM
Official Employee
•
350 Messages
2 months ago
Hi @user_rmpgz2 ,
Moving is hardly ever a fun time, and not having internet to wind down certainly does not help. Have you been able to get back up and running over the past couple of days?
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