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Sunday, January 14th, 2024

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Move My Modem

I recently moved and purchased a house where the only active signal port is in the bedroom. My home office is located in the front of the house. Does xfinity offer services to run an active line to my office?

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Official Employee

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2K Messages

2 years ago

Hey @apendleton,

 

Thank you for contacting customer support through Xfinity Support. I hope you are doing well. I would be more than happy to offer my assistance.

 

With inside wiring and outlet activation, there could be an installation charge associated with the service technician visit if you plan on moving the cable modem. I am unsure of your home network, but if the wireless signal is weak, can also look into our WiFi Boost Pods if you have a one of our xFi Gateway modem rentals. You can learn more about our Wifi Boost Pods by visiting Here. If you would like to look into an activation and installation, you can send us a "Direct Message" to 'Xfinity Support' with your full first/last name and complete address (Including the city, state, and zip code). 

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