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Sunday, May 2nd, 2021 4:15 PM

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Modem

I can't get to 10.0.0.1. Connection times out. Any ideas?

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Problem Solver

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1.3K Messages

4 years ago

@user_d035eb Hey there! Have you tried to restart the modem to get it connected yet? This link is also a good resource: https://www.xfinity.com/support/articles/wifi-change-admin-tool.

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2.2K Messages

4 years ago

@user_d035eb wrote:

I can't get to 10.0.0.1. Connection times out. Any ideas?

There may be different IP addresses used by various devices/software versions for admin access. What make/model device are you having issues with?

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