3 Messages

Saturday, May 4th, 2024

Closed

Modem resetting daily at 3-4a

Sorry I flipped around and saw this is an issue many were having already, but I couldn't find a solution. The modem is resetting around this time fairly consistently now. It used to be once every 5-6 weeks MAYBE, but lately it's been a few times a week. I work overnight and I stream on Twitch and even a brief disconnect causes my viewership to crater even though I very rarely have actual internet connectivity issues. I understand that is a time that effects the fewest customers so it makes sense to do the maintenance at these hours. 

I'm hoping someone can give me a resolution. I replaced the modem today but clearly it's a systemic issue scheduled on Xfinity's end. I've combed through 10.0.0.1 and can't find a "preference" option or any way to resolve this. Is there any way to prevent this consistent resetting during my peak work hours? If I could just find a way to set the router to a different time zone so that it would complete these auto-resets in the afternoon or even a few hours later it would be a life saver. 

Oldest First
Selected Oldest First
No Responses!
forum icon

New to the Community?

Start Here