1 Message
Modem Randomly goes Offline for past week
My modem TG3482G randomly goes offline for a couple seconds to minutes. Usually happens in the evening time after 3pm, however no outages are reported. Can someone help me with this?
1 Message
My modem TG3482G randomly goes offline for a couple seconds to minutes. Usually happens in the evening time after 3pm, however no outages are reported. Can someone help me with this?
EG
Expert
•
115.2K Messages
2 years ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityBradM
Official Employee
•
1.1K Messages
2 years ago
Hey there, @Friendlyx Our awesome expert, @EG provided a great link with some helpful information associated with it. Are you still having an issue? What sort of troubleshooting steps have you taken so far?
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