Visitor
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1 Message
Modem keeps dropping out every 30 minutes. Anyone have any thoughts? I need to be able to work from home, and right now I can't
I just got xfinity internet and every 30 minutes the modem stops transmitting and disconnects. This means I get disconnected from everything and it never reconnects unless I reboot which takes forever.
I have an older home-built almost a year ago that is in the process of being updated but I need the internet to work because I will be working from home a few days a week while I slowly work on the home I inherited.
Does anyone have any ideas, or suggestions? I believe the modem is overheating but I have already found another thread that shows others have had this issue.
EG
Expert
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110.6K Messages
1 day ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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