Visitor
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1 Message
MoCA not working
I recently just bought a moca adapter (ma-25 from asus) and I can’t seem to get it to work. My office is downstairs and my modem is upstairs. I’ve tried using different outlets, messing with the Internet box and I can’t find any splitters at all unless they’re in the wall which I’m not sure where. I have moca enabled on the modem, but it doesn't register the device as a client. I’m not sure what else I can try, any help would be appreciated
EG
Expert
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110K Messages
2 years ago
FWIW. If there are indeed hidden splitters somewhere, and they are not MoCA compliant like this one (5-1675 MHz) https://www.amazon.com/Antronix-MMC1002H-B-Splitter-Frontier-Formerly/dp/B07PRYS8YZ , it's not going to work no matter what.
(edited)
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XfinityRoberto
Official Employee
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1.7K Messages
2 years ago
Hello and welcome to Comcast. Thank you so much for reaching out to us today about your concerns with your moca adapter you bought. You are in the right place and we are happy to assist you today. We do have this https://forums.xfinity.com/conversations/your-home-network/moca-setup-diagram-and-questions/60ab40ad55a9ae45811258c7 post with a diagram on how the MoCa goes.
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