Liss60's profile

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19 Messages

10/07/2026 1:00 PM

MoCA connected to Xfinity XB7 router kills my wired connection to my Windows 11 PC

Hi - My Xfinity gateway/router is in my home office upstairs, and the Xfinity extenders I have in other rooms of the house work intermittently, so I decided to set up MoCA to connect my smart TVs for streaming and my laptop in the kitchen. The MoCA devices are ScreenBeam model ECB66250. I set up the connections/filters according to the ScreenBeam instructions and enabled MoCA in my router settings, but when I power up the router I can connect to the Internet only using my wireless network. I have no ethernet connections available and MoCA still shows up as disabled at the top on my router settings. When I click that MoCA icon, it says no MoCA devices are connected. Obviously, I am doing something wrong, but I have tried a bunch of things and end up with no Internet connection at all.

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Official Employee

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3.4K Messages

18 days ago

 

Liss60 Hi there! We appreciate you brining this to our attention and we are happy to help with your equipment. Do you still need assistance? We are looking forward to your response and working together. 

 

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