southendjohn's profile

Contributor

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67 Messages

Tuesday, September 7th, 2021

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Marquee TV website - anyone else having issues?

Haven't watched marquee tv in a while, but tried to go to the website today and found an issue that seems to be Comcast based...

The main front page works fine  https://welcome.marquee.tv/      But when I select Login, I get a blank black screen.

I'm on a mac, latest OS.   Same behavior on FF, Chrome and Safari.    Cleared cookies.  Restarted browsers.   Restarted computers.   Same behavior.

On a lark, I tried it on my iphone, with the same problems.   Then I disconnect the smartphone from my Comcast wifi and went cellular only - and the page worked fine!!!

So given it fails on 3 different devices, all browsers, while connected to Comcast, but it works fine on a cellular network.    I gotta blame Comcast for this somehow  :)  

Anyone else seeing the same issue?

UPDATE:

While writing this I thought about the CC router security settings.    Apparently, CC is flagging viewlist.com as suspicious - this is a service streaming companies like marquee TV use.   I allowed it in, and the login is working fine now.

So not the question goes to Comcast - why is this site suspicious, and how do I change that???

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Official Employee

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1.4K Messages

4 years ago

Hi, @southendjohn. There are many reasons a site gets listed for blocking, but we want to make sure any site that is secure is not blocked. You can visit our official solutions page for this matter and try submitting for the site to be whitelisted. 

 

https://comca.st/3ngn7bO

 

If you still have issues or don't get a response, call our Customer security assurance at 1-888-565-4329. 

Contributor

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67 Messages

@XfinityEthan 

Unfortunately, Comcast isn't keeping up on their links.   That site points to a website for submitting sites to be white listed -  spa.xfinity.com   Which unfortunately no longer exists.    

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Gold Problem Solver

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26.6K Messages

4 years ago

@southendjohn wrote: "... Size of a request header field exceeds server limit."

Try closing and restarting your browser, or try a different browser. https://spa.xfinity.com is still there.

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