Major packet loss and bad ping every afternoon/night

Hello,

In the past week or so, every afternoon and night my internet loses a bunch of packets and pinging google.com will result in 100-500ms and sometimes request times out. In the morning, its fine and I get a constant 8-20ms when pinging google.com.

I need some help here because I can't game at night. I am connected to the router via ethernet cable.

What kind of information do you need to help you help me troubleshoot this issue?

Thanks