hltnhd74's profile

Visitor

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2 Messages

Friday, October 21st, 2022 4:07 AM

Closed

MAC Filtering - Can't manually add MAC to WiFi Control List

Hello... I have an XB7.  I'm attempting to use MAC filtering and manually add a MAC address to the WiFi Control List.  Under Manually-Added Wi-Fi Devices, I'm able to enter the Device Name and MAC Adress, and I click the ADD button.  The MAC address then correctly shows up under the Wi-Fi Control List(up to 64 items).  However, when I click the SAVE FILTER SETTING button, the page refreshes, and the Wi-Fi Control List(up to 64 items) is now empty.  I am not able to save my changes.

Does anyone know of a workaround, or is there known issue and/or fix in an upcoming firmware release?

Thank you.

Visitor

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1 Message

2 years ago

this was working then it stopped. in 5ghz network it does not save any changes. i exit then back in and will get "mac address already exist" message but I can't see old entries.

Visitor

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2 Messages

2 years ago

That sounds like you're having a little better luck than me. I simply can't save any entries. I can add them over and over but they are never saved. 

Visitor

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1 Message

2 years ago

Did anyone find a fix for this?

We haven't made any changes in months. I logged in today to add a new device, and this popup prevents me from saving any changes. I've tried different browsers with no luck. Never encountered an issue like this before.

Official Employee

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2.1K Messages

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