user_4ejvpu Hi there! Great question! Disabling MAC address filtering depends on your specific router, but generally, you’ll need to log into your router’s admin settings. Here’s how you can do it:
Connect to Your Router – Open a web browser and type in your router’s IP address (usually something like 192.168.1.1 or 10.0.0.1). If you’re not sure, you can find it on a sticker on your router or by checking your device’s network settings.
Log In – Enter your router’s username and password. If you haven’t changed them, they’re often set to “admin” and “password” by default, but it’s always good to check your router manual or ISP’s website if that doesn’t work.
Find the MAC Filtering Section – Look for a tab labeled Security, Advanced Settings, or Access Control (this varies by router model).
Disable MAC Filtering – If MAC filtering is enabled, there should be an option to turn it off. Select Disable and save your changes.
Reboot Your Router (if needed) – Some routers may require a reboot for changes to take effect.
If you're using Xfinity, you can also manage device access through the Xfinity app under the Connect tab.
Let me know if you run into any issues or if you’re using a specific router model!
Unfortunately it didn't fix the problem i was having and my router had to be replaced. Thank you for ur help. I'm sure it would have worked if my router wouldn't have been defected.
XfinityAirelle
Official Employee
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2.5K Messages
1 month ago
Connect to Your Router – Open a web browser and type in your router’s IP address (usually something like 192.168.1.1 or 10.0.0.1). If you’re not sure, you can find it on a sticker on your router or by checking your device’s network settings.
Log In – Enter your router’s username and password. If you haven’t changed them, they’re often set to “admin” and “password” by default, but it’s always good to check your router manual or ISP’s website if that doesn’t work.
Find the MAC Filtering Section – Look for a tab labeled Security, Advanced Settings, or Access Control (this varies by router model).
Disable MAC Filtering – If MAC filtering is enabled, there should be an option to turn it off. Select Disable and save your changes.
Reboot Your Router (if needed) – Some routers may require a reboot for changes to take effect.
If you're using Xfinity, you can also manage device access through the Xfinity app under the Connect tab.
Let me know if you run into any issues or if you’re using a specific router model!
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EG
Expert
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109.7K Messages
1 month ago
Concern moved here to the Home Networking help section.
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user_4ejvpu
2 Messages
28 days ago
Unfortunately it didn't fix the problem i was having and my router had to be replaced. Thank you for ur help. I'm sure it would have worked if my router wouldn't have been defected.
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