Visitor
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4 Messages
Mac Address filtering isn't working on XB7 Gateway
I just received the new gateway XB7 from xfinity, I was previously on the XB6 with no problems. But now I'm having issues with my setup:
- After activation, I logged into the XB7 device web page and added MAC addresses to the 2.4 GHz SSID, and the 5 GHz SSID lists in the Gateway->Connection->Wi-Fi MAC Address Filter setting page.
- I then set the MAC filtering mode on both to ALLOW.
- I then tried to log in and was not able to log in with any of the devices in the lists for either SSID
- It does not allow any device NOT IN THE LIST from connecting, but during the attempt prompts for a password, then denies
- Devices ON THE LIST are immediately denied access though. No password prompt
- Just for a sanity check, I set the MAC filtering mode to DENY. That works and does allow devices not in the list to connect, but rather worthless for my preferred application
- I also tried a hard reset/restore to the device default settings, no luck
- As indicated, our previous gateway never had this problem
I know it's probably trivial and with WPA2-PSK (AES) probably not needed, but I like the second level of security along with a nice long password
Any ideas are appreciated OR any alternative security methods - Thanks!
CCMike1
Official Employee
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933 Messages
3 years ago
Have you checked to see if both networks are enabled?
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user_2b0f87
Visitor
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4 Messages
3 years ago
Yup, both are enabled and in use. I'v got the MAC Filter mode set to 'Allow All' on both SSIDs, but using some longer than average passwords ;)
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