5 Messages
Loud buzzing noise coming from input output box
We have white Input output box located in circuit breaker style box in our house that is making a loud buzzing alarm (?) noise every morning. Recently instructed to install new Gateway router. Successfully done, But the daily buzzing/alarm noise persists. Model info on the white box includes PPC Active return EV 01–5 – U/U entry series.
Accepted Solution
user_o5nl9s
5 Messages
21 days ago
All problems resolved!! A fabulous technician came to the house and replaced the aging parts. Grateful for the is forum… doubtful I could have gotten the help I needed so quickly without all of you.
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XfinityPeterH
Official Employee
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1.8K Messages
28 days ago
I'm sorry to hear about the buzzing noise issue with your PPC Active Return EV 01–5 – U/U entry series box. That sounds quite disruptive, especially with it happening every morning. Let's see if we can figure out what's going on and find a solution.
Possible Causes and Solutions
Power Supply Issues: The buzzing noise might be related to the power supply. Ensure that the power connections are secure and that the power supply is functioning correctly.
Signal Interference: Sometimes, signal interference can cause buzzing noises. Check if there are any nearby devices that might be causing interference.
Faulty Equipment: The box itself might be faulty. If possible, try to get a replacement or have it inspected by a professional.
Steps to Troubleshoot
Check Connections: Make sure all cables and connections are secure. Loose connections can sometimes cause buzzing noises.
Restart the Device: Try unplugging the box for a few minutes and then plugging it back in. This can sometimes reset the device and resolve the issue.
Inspect for Damage: Look for any visible signs of damage on the box. If you see anything unusual.
If all this does not help please let us know.
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EG
Expert
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110K Messages
21 days ago
Closing marked *Solved* topic.
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