This site could be risky

Hi there, @user_b5eef7. Thank you for commenting on this post. It looks like the gateways advanced security is blocking that page. It looks like from my search that search engine takes over the normal browser window and seems unsafe. Have you had issues using it?

@user_b5eef7​ Trovi is known malware. I recommend downloading the following two security programs, and running a full scan with them: 

Hitman Pro: https://www.hitmanpro.com/en-us (You can use the 30D free trial, you should only need it once. If it asks for an email to activate the free license, you can just put in @.com and it'll work fine.)
MalwareBytes Anti-Malware

Optional, you can also use ADWcleaner, which is a MalwareBytes product, but that functionality should already be in MBAM. 

@user_3fcf89​ Disable your extensions, then try again. Re-enable one extension, and test. Keep going until the issue occurs again. The very last extension enabled will likely be your culprit. 

@user_3fcf89 wrote;​

I am experiencing the same issue on my MacBook Pro using Chrome.  Very frustrating!!  Advice would be greatly appreciated!

Are you using a Comcast gateway device with the advanced security feature enabled ?

We are so glad to help out with this in any way that we can @user_3fcf89!  Thanks so much for taking the time to reach out to Xfinity Support with Digital Care here on our Community Forum.  You have reached out to a great team, and we are ready to take care of this for you.  Please feel free to shoot us a private message with your full name and complete service address so that we can get started.  

To send a "direct message" / "private message" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Message" icon or https://comca.st/3jHyp5U 

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 •  - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 •  - An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it

If you're using an Xfinity xFi Gateway, Advanced Security is active by default. Aside from checking the security settings in your browser, you can also modify your settings with Advanced Security. I've included some information from our FaQ below:

Can I turn off Advanced Security?
Yes. To turn off the Advanced Security feature in xFi, select the Account icon from the top-left corner of the Overview tab on the Xfinity app and then select xFi Advanced Security. From here, select Turn Off under xFi Advanced Security and follow the on-screen prompts.

• Note: By disabling, you’ll lose 24/7 threat monitoring and real-time reporting on your home network. You can re-enable the feature by following the same steps and selecting Turn On, or you can select Turn On from the Connect tab.

Can I use Advanced Security while having port forwarding or DMZ enabled?
If Advanced Security detects a known security risk targeted for the device with Port Forwarding, DMZ settings enabled, or UPnP open ports, it will block all traffic coming from its open ports as a measure of protection until the security risk is resolved. If you are unable to access a device from outside your home network, you have two options:

• Allow Access: Go to the Connect section in the Xfinity app or xFi website, select Advanced Security then select the device you want to provide access to. Follow the instructions to Allow Access.
  • We recommend that you only use Allow Access when you are confident about who is accessing the device from outside the home network.
  • Note that the Allow Access feature will only permit access to the specific device you choose on the specified port using a specific source IP address for 30 days from the time you enable it.
• Disable Advanced Security: Alternatively, you can choose to disable the Advanced Security feature. We do not recommend that you disable Advanced Security, as this removes Advanced Security’s protections from all of your devices. If you need access to a specific device, we recommend you keep Advanced Security turned on and follow the steps above to Allow Access on a device-by-device basis.
  
  

How do I report a website blocked by Advanced Security?
Advanced Security blocks websites that are determined to be risky. These sites could have malware, spyware, ransomware or viruses that could infect devices and make them at risk to personal data collection, blackmail, or attacks on other computers and networks.

If you are trying to access a website that you think is being mistakenly blocked by Advanced Security, submit a request for re-assessment at https://comca.st/3vjL3NV. The request will be reviewed, and an update will typically be provided within three business days.

SOURCE: https://comca.st/3Oeonas