Jitter and Bufferbloat problem

Hello,

I would like to report ongoing internet stability issues with my Xfinity connection.

Although the download and upload speeds appear normal, I am experiencing significant jitter, latency spikes, and bufferbloat, especially during gaming and real-time applications. When running bufferbloat and latency tests, the connection shows instability and inconsistent performance.

The issue affects:

• Online gaming

• Voice communication

• Streaming stability

• General network responsiveness

I have already tested multiple devices and connections, and the problem appears to be related to the network quality rather than device performance.

I would appreciate it if this issue could be escalated to a technician or network specialist to check:

• Signal quality

• Node congestion

• Upstream latency

• Packet loss/jitter

• Bufferbloat under load

Thank you for your assistance.