user_t57ryb Hi there! You can check for any service interruptions in your area by visiting the Xfinity Status Center at xfinity.com/support/status. Simply sign in with your Xfinity account to see if there are any reported issues affecting your service.
You can also check the Xfinity App by navigating to the Support section, where any known service concerns will be displayed. If nothing is listed but you're still experiencing trouble, try restarting your modem or checking your connection to see if that helps. Let us know if you need further assistance!
EG
Expert
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109.1K Messages
28 days ago
Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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XfinityAirelle
Official Employee
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2.4K Messages
26 days ago
You can also check the Xfinity App by navigating to the Support section, where any known service concerns will be displayed. If nothing is listed but you're still experiencing trouble, try restarting your modem or checking your connection to see if that helps. Let us know if you need further assistance!
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EG
Expert
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109.1K Messages
26 days ago
@user_t57ryb
Were you able to find any outage info using the methods that I POSTED ?
(edited)
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