U

Friday, February 23rd, 2024 5:56 PM

Closed

Is [Edited] an xfinity phone number?

I got a call from this number where I was told that there has been some strange activity in my modem logs indicating that my firewall software needed to be upgraded. Nothing came of this other than the caller saying that he would put a note in my file that follow-up action would be needed (... updating my firewall). Logged on to my account and could not find any indication of a note to do anything. 

Also, could not determine if this phone number was really from xfinity and thought to ask here. Has anyone gotten a call like this from this number?

Thanks... 

Accepted Solution

Expert

 • 

110.2K Messages

1 year ago

@user_yxcpot 

It's not a Comcast phone number. I had the Forum Administrator @XfinityJessie check it for you. That's why it has been edited out of your post. It's phishing.

(edited)

4 Messages

Thank you for confirming... Appreciate it... 

Contributor

 • 

168 Messages

1 year ago

@user_yxcpot - Sounds like a SCAM...
(Do you rent the Cable Modem from Xfinity or do you use your own?)

4 Messages

I am leaning toward this being a scam as well. I only have internet service with no cable TV service and rent the box from Xfinity.

Expert

 • 

110.2K Messages

1 year ago

You're quite welcome !

Gold Problem Solver

 • 

26.3K Messages

1 year ago

I got a call from this number ...

Also: Remember that scammers can fake their caller IDs, so even a call that displays a legitimate number could still be a scammer. Sadly, caller ID cannot be trusted!

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

4 Messages

Unfortunately, so true!

forum icon

New to the Community?

Start Here