iPhone ProMax 13 is not able to connect to xfinitywifi

Hey @user_9cc9c4, thank you for reaching out to Xfinity Support on our forums. To clarify, is it asking you to log into the Xfinity WiFi, account, or the app? Also, are the below steps what you are doing?

If you prefer not to use the secure network, you can manually connect to the open network (xfinitywifi) without downloading the Xfinity WiFi Hotspots app.

1. Using your wireless device, connect to the Xfinity WiFi network (network name: xfinitywifi) and open your web browser.
2. The browser will take you to the Xfinity WiFi sign-in page.
   • If you don't see the sign-in page, type in a different address, like xfinity.com.
3. Sign in with your Xfinity ID and password and register your device.
   • You can use your primary or secondary username and password.
   • If you don’t remember one of them, we can help you find your Xfinity ID or password.