iPhone 16 Pro Max will not remain connected

Question

My iPhone 16 Pro Max will not remain connected nor reconnect to Wi-Fi. Have spoken with numerous staff, recommended purchase of new Pod and it is still not remaining connected nor will reconnect. Unless this is resolved soon, I am ready to switch service and return the pod for refund.

XfinityEricB · Answer

user_r774k4 Thanks for reaching out to us here on Forums for help with the WiFi connection of your iPhone 16 Pro Max. Since the issue started, have you disconnected from the WiFi, forgot the wifi, reset the phone, and logged it after putting in the password manually to see if it helps?

NoNoBadPuppy · Answer

Go into the settings, and find 'Random MAC address'. and disable it.  It is supposed to make your device 'more secure', but it creates far more problems than it fixes.  Make sure to restart your iPhone after making the change.

user_323c89 · Answer

There have been several similar posts on here over the past few months. Find the one that has my response as the Accepted Answer. That should get everything sorted.

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user_r774k4

iPhone 16 Pro Max will not remain connected

XfinityEricB

NoNoBadPuppy

user_323c89

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