Thank you for reaching out here about your internet issues. If you are still having issues I will be happy to look further into that from here. What troubleshooting steps have you already taken? Have you checked your Xfinity app to see if there are any known issues in your area?
EG
Expert
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119.3K Messages
2 days ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityJohnG
Official Employee
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2.9K Messages
1 hour ago
Thank you for reaching out here about your internet issues. If you are still having issues I will be happy to look further into that from here. What troubleshooting steps have you already taken? Have you checked your Xfinity app to see if there are any known issues in your area?
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EG
Expert
•
119.3K Messages
1 hour ago
@user_di2gfa
Have you had a chance to see if any of those troubleshooting tips apply ?
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