Hello user_cjuodp, thank you for your post, we appreciate your time, and I am here to help.
Are there any devices that are staying connected? Do you have any devices connected to your modem by ethernet cable? Do you have an idea of how far away from your modem the devices that are not staying connected are from the modem, are there walls, or similar things in the way?
EG
Expert
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121.5K Messages
2 days ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityJeffB
Official Employee
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719 Messages
5 hours ago
Hello user_cjuodp, thank you for your post, we appreciate your time, and I am here to help.
Are there any devices that are staying connected? Do you have any devices connected to your modem by ethernet cable? Do you have an idea of how far away from your modem the devices that are not staying connected are from the modem, are there walls, or similar things in the way?
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