Hey there, user_3da0g7, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with your internet connection. I know how important it is to have a reliable connection as I work from home. What device are you having issues with? Have you tried restarting your modem by unplugging it, waiting 30 seconds, and then plugging it back in?
XfinityJeniece
Official Employee
•
3K Messages
4 months ago
Hey there, user_3da0g7, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with your internet connection. I know how important it is to have a reliable connection as I work from home. What device are you having issues with? Have you tried restarting your modem by unplugging it, waiting 30 seconds, and then plugging it back in?
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