Internet

I need to get some sort of booster for my WiFi. Certain areas of my house do not have a strong signal

Responses

XfinityRichard

Official Employee

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1.5K Messages

1 year ago

Hi there, @user_d82iem Thank you so much for taking the time to reach out to us regarding your need for a Wifi booster. We do have an amazing Wi-Fi booster called the xFi Pod, which is our most powerful xFi Pod yet. An xFi Pod works with our xFi Gateway to extend your Wi-Fi network and help eliminate dead spots for more consistent coverage to keep you seamlessly connected throughout your home. Now enhanced for better performance and 2x faster speeds than our last generation. You can purchase 1 for $119 or 2 for $199. I have a great link https://www.xfinity.com/learn/internet-service/wifi/xfi-pod that will go more in detail about how they work and how you can order them.-Richard

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zandor60657

Contributor

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200 Messages

1 year ago

What equipment are you using? Do you have an Xfinity gateway or your own modem + router or combo modem/router? Also, what speed plan do you have and what sort of performance are you looking for?

There are a lot of different ways to set up a home network and as you might expect the highest performance solutions are often more work and more expensive. As best I can tell most people are happy with a WiFi mesh setup, so xFi Pods or a 3rd party mesh kit depending on whether you rent a gateway or own your own equipment. For really top speed performance it's spend a bunch of $ on top end gear and pull a bunch of cable if it's not there already. Yep, we want those WiFi access points wired to the router with something faster than gigabit for max speed. But that's usually overkill.

Pods can be a good solution if you use an Xfinity gateway with the 2.4, 5 and 6GHz in merged mode. Aka there's just one network name for all of them. The catch is some 2.4GHz only client devices don't work with this setup. Printers seem to be the most common culprit. The usual solution for this is to disable the merged mode and give 2.4GHz a different network name. Pods do not allow you to split the different frequencies and give them different names. If you are running in that mode you'll need to either replace the clients that need a separate 2.4GHz network or find another solution.

If you're using your own equipment I'd suggest picking up one of those mesh kits. Integrated kits work a bit better than adding extenders to a WiFi router. Mesh kits (and commercial access points if you really want to get fancy) generally support fast roaming, which will make mobile devices switch to the strongest signal more quickly. Otherwise most clients will stay connected to the node they're connected to for quite some time as long as the signal is "ok." It's most useful with phones since you have to turn WiFi on and off to force them to reconnect. With laptops people tend to close the lid which normally puts the laptop to sleep and disconnects it from WiFi before carrying it across the house. XFi Pods also support fast roaming.

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