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user_ed998d
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Visitor

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2 Messages

Sat, Jul 31, 2021 6:06 AM

Internet

Something wrong with my Internet keeps going in and out most of the time it’s not working on my TV is says my wires could be loose I checked everything and everything is tightened I don’t know what’s going on

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1 m ago

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user_ed998d

Visitor

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2 Messages

2 m ago

Something wrong with my Internet

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XfinityStephanieB

Official Employee

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271 Messages

Hello, @user_ed998d. I would like to look into what's going on with the connection further. How long ago did the error start appearing? Please send us a Direct Message with your first and last name, so I can run a few tests on the equipment. The message icon is located at the top right of the Community Forum page, clicking on the message icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. 

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1 m ago

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EG

Expert

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89K Messages

2 m ago

Concern moved here to the proper help section.

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EG

Expert

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89K Messages

2 m ago

(edited)

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