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Thursday, August 29th, 2024 1:01 PM

Internet would work everywhere in my home changed the password barley any Internet

Hello I recently changed my password and ever since then my Internet isn't throughout my home you can only get it if you're right next to it , drops internet. No Internet in bedroom living room. Internet is slow and will just disconnect 

Official Employee

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2K Messages

16 days ago

 

user_2ofdg9 Hi there! We undertand how important it is to be able to connect thorughout your home. Ourt awesome team is happy to help! Can you tell us what troubleshooting steps you have taken so far? 

 

Expert

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105.9K Messages

16 days ago

@XfinityAirelle 

Got any suggestions for "troubleshooting steps" ? Not every one that posts here for help is technically inclined..

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