Visitor

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2 Messages

Saturday, July 15th, 2023 10:38 PM

Closed

Internet Stability Issues

I have been experiencing insane internet stability issues for well over a month. All throughout the day and night it doesn't matter what time of day, it is always the same. We will have decent speeds for approximately 5 minutes at a time, then will lose all connection for a minute or so. After that it takes several minutes for our connection to come back. This makes it virtually impossible to use the internet for anything from gaming, to streaming video, to simple Google searches. It affects all devices connected irregardless if they are wired or wireless connections.

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Expert

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115.8K Messages

3 years ago

Visitor

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2 Messages

3 years ago

I don't need to check for interruptions genius. I know there are interruptions because the internet doesn't work. Thanks for posting a generalized forum that doesn't help

Official Employee

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1.9K Messages

@user_e90aca Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

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Expert

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115.8K Messages

3 years ago

Is name-calling really necessary ? Insult the people who are trying to help you....... Who's the "genius" ??? Have a ball........

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