Visitor
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6 Messages
Internet Speeds
Well, that lasted about a week - once again my speeds are degrading! Yesterday I had 1428 Mbps download and 41 Mbps up load - today its 1224 down and 16 up! I am getting really fed up with Xfinity and not getting what I am paying for, the constant run around every time you call them!
CCZachary1
Problem Solver
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672 Messages
3 years ago
@user_021230 I definitley understand how frustrating this can be. I would like to take a closer look at your network and the connected devices.
Could you please send our team a private message with your full name and full address?
To send a Private message to Xfinity Support from any Forum page:
Click "Sign In" if that prompt is visible
• Click the "Direct Messaging" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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