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Thursday, February 6th, 2025 3:08 AM

Internet Speeds drop every night around 8 PM

Hello,
My internet speed to my modem drops to 30% every night around 8 PM. It's a brand new modem and I have restarted/unplugged my modem a numerous number of times. Is this a service provider issue or is my modem an issue?

Official Employee

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3K Messages

2 months ago

Hey there,user_t28ot6 thanks for reaching out through Xfinity Forums regarding the issue with your speeds. Have you tried any of the troubleshooting steps here, https://forums.xfinity.com/conversations/internet/answered-tips-for-troubleshooting-your-xfinity-internet-connection/602da481c5375f08cd7fbb7c?

 

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