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Monday, March 3rd, 2025 3:38 PM

Internet service

My internet service is interrupted. 

Official Employee

 • 

1.8K Messages

1 month ago

 

user_gx4wzw I know how important my service is so I would be reaching out too. Here is a great place to start:

Xfinity Internet and WiFi connection troubleshooting

 

Expert

 • 

109.7K Messages

1 month ago

@user_gx4wzw 

First. Check here for official info on any possible local outages;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use the Xfinity App: https://www.xfinity.com/apps 

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