Visitor
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6 Messages
Internet out even though restoration says it was restored
Our Internet is out since the storms early Monday. We were alerted mid day Monday that internet was restored, but we still do not have Internet. I have not been able to reach a person to ask for an ETA on restoration. My wife and I both work from home and need the Internet to do so.
CCJennifer
Problem Solver
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743 Messages
3 years ago
Hello @user_b1cbbe! Thank you for reaching out on our community forum. I see you've already sent us a direct message, so I'll meet you there to continue.
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user_f43d81
Visitor
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1 Message
3 years ago
Why my services are not on after I paid my internet/Comcast bill
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EG
Expert
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117.2K Messages
3 years ago
@user_f43d81
Please create a new topic of your own on the Billing Help Board detailing your issue. Thanks;
https://forums.xfinity.com/topics/billing/602d5700e6b3965d18e3a5ac
The original poster has not returned. Month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on an old thread can delay getting help.
(edited)
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