Visitor

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1 Message

Wednesday, September 3rd, 2025

Internet not reaching upstairs

My internet no longer reaches upstairs 

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Official Employee

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4.4K Messages

12 days ago

Hello user_dgjsdy! Thanks for visiting our Xfinity Forum. We value you as a customer, and please know my team is always here to support you. I certainly know the importance of having full/good Wi-Fi coverage around the home, so I am sorry to hear the internet is not reaching upstairs. I see one of our amazing experts, @EG, shared some excellent and very helpful information for ways to improve that coverage. 

 

Did you find anything to be helpful with this issue thus far? 

 

Please let us know at your convenience, and we look forward to further assisting you. 

 

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