Visitor
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1 Message
Internet keeps dropping off with my NOW modem
facing Same issue as what is discussed below: Internet keeps dropping off with my NOW modem while wifi is connected fine. disconnect & connect wifi bring back internet in less than a second, but without diconnect/connect it stay dropped for long. happens on all my devices at the same time.
XfinitySean
Official Employee
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311 Messages
29 days ago
Thanks for posting in our community forums, user_czhgsp! I'm sorry to hear you're having issues with your NOW Internet service. Unfortunately, we're unable to assist directly with NOW Internet issues, but you should be able to get support through the NOW Support page.
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