1 Message
Internet keeps disconnecting
The internet’s keeps disconnecting ever since there was some work done “to better the service” earlier this week. Been annoying that it disconnects especially when working from home.
1 Message
The internet’s keeps disconnecting ever since there was some work done “to better the service” earlier this week. Been annoying that it disconnects especially when working from home.
EG
Expert
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110.5K Messages
2 years ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityBrianH
Official Employee
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1.4K Messages
2 years ago
Can you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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EG
Expert
•
110.5K Messages
2 years ago
@Myhouse13510
Have you had a chance to see if any of those tips apply ? Please reply right here on these public help forums, thank you.
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