@Coltonm59Thank you for taking the time to reach out to us here on our Xfinity Forums. I'm sorry to hear that you are experiencing service issues with your internet. Can you tell me what kind of troubleshooting steps you've already tried? Is this happening during certain times of the day or is it random? The more information you can provide us, the better we can help.
I have had three service techs come to my office and examine everything that concerns internet. Nothing is abnormal, yet internet is not dependable. It works for a few days, then shuts down at the most inopportune time. What is left to do, except for the Gateway engineers to get involved?
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 6-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
EG
Expert
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109.9K Messages
8 months ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityBillie
Official Employee
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3.2K Messages
8 months ago
@Coltonm59 Thank you for taking the time to reach out to us here on our Xfinity Forums. I'm sorry to hear that you are experiencing service issues with your internet. Can you tell me what kind of troubleshooting steps you've already tried? Is this happening during certain times of the day or is it random? The more information you can provide us, the better we can help.
(edited)
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EG
Expert
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109.9K Messages
8 months ago
@Coltonm59
Have you had a chance to see if any of those tips apply ?
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twn128
Frequent Visitor
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11 Messages
2 months ago
I have had three service techs come to my office and examine everything that concerns internet. Nothing is abnormal, yet internet is not dependable. It works for a few days, then shuts down at the most inopportune time. What is left to do, except for the Gateway engineers to get involved?
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EG
Expert
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109.9K Messages
2 months ago
@twn128
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 6-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
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